Privacy Policy

Last updated: October 2026

CherryChat (referred to as "the Service") takes your privacy seriously. This policy explains what information we collect, how we use it, whether we share it with third parties, and what you can do with your own data. This policy does not constitute legal advice; for specific disputes, please refer to the Terms of Service and applicable laws and regulations.

1. Information we collect

• Account information: your email address, password hash (we never store plaintext passwords), nickname, avatar, and other details you provide;
• Usage and device information: IP address, approximate location, browser, and device information at login/request time, used for risk control and troubleshooting;
• Conversation content: input and generated content from chat, image generation, and other features, used for billing, context memory, and abuse prevention;
• Transaction information: orders and payment status returned by payment channels (excluding sensitive payment details such as your card number, which are held by the payment channel itself).

2. How we use this information

• Account services: registration, sign-in, password recovery, and session management;
• Billing and settlement: calculating and deducting balance based on the models/features you actually use, and generating bills and usage records;
• Risk control and security: detecting abnormal registrations, abuse, and content violations to keep the Service available to all users;
• We will never use your conversation content to target ads at you, and we will never sell it to third-party data companies.

3. Third parties we share information with

To provide the Service, some information is shared with the following third parties on a minimum-necessary basis, and each handles this data under its own privacy policy:

• Upstream AI model providers: process the conversation content you send to generate responses;
• Resend: sends emails for registration, password recovery, and similar scenarios;
• Tencent Cloud: handles human verification (slider CAPTCHA) during sign-in and registration;
• Payment channels (WeChat Pay, Alipay, Stripe, etc.): process your payment information — we never access or store your card or payment account details.

Except as described above, with your explicit consent, or as required by law, we will not disclose your personal information to any other third party.

4. Cookies and local storage

We use cookies and local storage in your browser only to remember your sign-in state and interface preferences such as theme (dark/light). We do not use them for cross-site ad tracking, and we never share them with advertising platforms. When you first visit, we record the website that referred you and the page you landed on (no personally identifiable information), only to count how many sign-ups each channel brings.

5. Your rights

You can update your nickname, password, and other details anytime from your account settings. If you'd like to delete your account and its associated data, contact us through an in-site announcement or support channel; we'll process your request after verifying your identity and in accordance with applicable laws (some transaction records must be retained for a period for financial compliance).

6. Policy updates

We may update this policy from time to time, and will notify you of major changes through in-site announcements. Continuing to use the Service means you accept the updated policy.

Questions about the above? Support WeChat: JsnonoChat

Operated by UK Company CHERRYCHAT LTD · Company Number 16096119 · Support WeChat: JsnonoChat · Content is AI-generated — please verify before relying on it